Nameservers are what connect your domain name to your website, domain email, etc.. They control DNS, which is often referred to as the "phonebook of the internet." If this doesn't make sense to you, that is okay. If we've sent you this article, just trust us that these changes need to be made. We would make them for you if we could (more on that later).
Before you start this process, make sure you know and have access to your registrant email. This is the address GoDaddy may send a verification email to once you make the change. If you are not sure which email address this is, please reach out to us.
Here are the steps for updating your nameservers in your GoDaddy account:
- Log in to GoDaddy here: https://dcc.godaddy.com/?
If you don't know your username, go here: https://sso.godaddy.com/v1/account/retrieve?app=account&realm=idp&path=/products
If you don't know your password, go here: https://sso.godaddy.com/account/reset?
- Once you've logged in, select the domain that needs to be updated
- Under Additional Settings, select Manage DNS
- In the Nameservers section, select Change
- Select Enter my own nameservers (advanced)
- Remove all existing nameservers and replace them with the following nameservers:
- Select Save or Connect
- Check the box "yes" to consent to the update
- Once you check that box, an email should be triggered to the registrant email. If you have domain protection turned on, you will need to locate that email to confirm your identity and verify the changes.
This process is fairly straightforward, but if you are more comfortable with us doing the bulk of the work, let us know! We'll be glad to assist. Email us anytime at firstname.lastname@example.org.
One final thing we'll note is that if you registered your domain through us, this wouldn't even have to be a conversation; we could just take care of it! If you would like to transfer your domain to us, we can help you with that, as well. The email is the same: email@example.com.
(Source: GoDaddy help article "Change nameservers for my domains")